A Customer Suggestion to SFC

July 15th, 2008 by vainvan

Recently, with my growing disappointment to San Francisco Coffee (aka SFC) located in front of the (unpalatable) food court of Robinson’s Place Ermita, I finally decided to write (well…sort of) my first customer suggestion in my lifetime! Nice ey?

This is how it started:

July 9, 2008


Good day SFC!

It is my greatest desire to share my opinion and sentiments regarding your products and services.

I recently had a cup of mo’mocha earlier this day in SFC,
Robinson’s Place Manila. It was my first time to set my foot on your
coffee shop and I really appreciate how affordable the prices of your
products are compared to your competitors. As a smoker, having an
air-conditioned place located strategically in the middle of the mall
is hugely phenomenal for me for I no longer have to walk the
crowd-ridden aisles of the mall in order to look for a smoker-friendly
coffee shop.

However, I just want to share my sentiments regarding my experience this afternoon.

Because
of the free wifi, I was overwhelmed to turn my laptop on and surf the
internet. But the connection was annoyingly intermittent. I have to
wait for several minutes in order to be reconnected again.

Not only that, I was charged with
60php for an hour of charging. It was quite a surprise for the reason
that I was expecting to save more by just spending only 125php for my
coffee. I was kind of annoyed by the fact that I have to pay another,
more or less, 50% of what I paid earlier just to have my laptop’s AC
adapter be plugged in the electric outlet in the wall.

I am making this email to request the abolition of such charging
fee. It will be of great convenience to us students, SFC RP Manila’s
growing bulk of young customers.

This is not to criticize SFC but just a suggestion to improve things.

I am hoping you will just listen and do something.

Thanks!

Van Denn Cruz
BS Industrial Pharmacy Student of the University of the Philippines Manila

And after a few days (after finally forgetting that I have made such e-mail to its central management based in Singapore..hehe lagot ka manager!), they miraculously replied. Voila!

So here it goes…

Dear Van Denn Cruz,
 
This refers to you email date July 9, 2008 regarding our outlet, San Francisco Cafe in Robinsons Place Manila. 
 
First of all, we would like to thank you for patronizing our store
and we hope that you find our products good and affordable, and an Air
conditioned smoking area in the middle of the Mall.  As for the Free
WiFi connection, we will look into this matter with regards to the
intermitent connectivity. Rest assured we will try our best to address
this. And as for your concern with the P 60/hour laptop electrical
charging, we will look into this matter.
 
Again, thank you for taking time to give your suggestions and feedback and hope you can visit our branch again.
 
 
Truly yours,
 
 
ROBERT OCAMPO
 
San Francisco Cafe Concepts Inc.
L/G Somerset Olympia Building, Makati Avenue, Makati City
Tel No. 889-0580

What do you think?

I’ll be coming back to SFC maybe one of these days when all the other coffee shops offering "Free wi-fi and no charging fee" are jam packed and I have no other option but to succumb in a fully-exposed capitalist’s shop in front of a food court.

That, my friend, will be Part 2.

Ciao!

ME ANSWERING A GIRL’S SURVEY (c/o leslie)

May 4th, 2008 by vainvan

1. Is it cute when guys kiss you on your forehead?
-it is. but still havent been kissed there
2. A big poofy dress or a short party dress?
-haha. not a cross dresser.
3. What would you do if you received a long love letter?
-burn it. kidding. of course im gonna read it
4. Group dates or single dates?
-the latter
5. Do you hate it when guys act different around their friends?
-i do.
6. Are diamonds a girl’s best friend?
-an industrial grade diamond is a dentist’s best friend (haha relasyon?)
7. Is your hair up or down today?
-always down
8. Do you straighten your hair?
-it is already straight, naturally
9. Favorite mascara?
-no frills.
10. Do you get your nails done?
-yep
11. Small or large purses?
-large. for my notebook buddy
12. In your purse, what are your must haves?
-powder, hanky, tissue, phone, wallet, id
13. Jeans or sweats?
-jeans
14. Do you wear clothes/shoes/jewelry that’s uncomfortable?
-haha yeah i do
15. Do you text message a lot?
-when im not busy
16. What would you do if you got pregnant?
-omg that’s a new scientific discovery! haha
17. What’s your favorite color?
-black
18. Heels or flats?
-haha. neither
19. Did you ever cry during a romantic movie?
-never.
20. Would you ever leave the house without make-up on?
-during times that im so mentally full of acads
21. Do you have cramps?
-nah
22. Do you wear collared shirts?
-before, when i still have that slim bod! grrrr! curse!
23. Do you like preppy boys?
-dunno
24. Do you think lip gloss is the best!?
-nah. it sucks in kissing.
25. Do you own any big sunglasses?
-nah.
26. How long does it take you to get ready in the morning?
-1 hour
27. Do you like to wear band-aids?
-i once put some on my face
28. Do you like skater boys?
-basta they are chinito/mestizo. bawal negro. haha just kidding.
29. Do you often wish there was something you could change?
-yeah. i wish i could change the people who runs the government.
30. Gold or silver?
-Yung isotope ng helium. kasi binobombard nya ung nucleons and other elementary particles para magproduce ng bagong element. astig no?
31. Do you like to receive flowers?
-not really
32. Do you like surfer boys?
-ze abs!
33. Do you dress up for the holidays?
-i do, but not too much.
34. Do you like to wear dresses?
-haha. you must be kidding.
36. In the last 48 hours have you hung out with a guy?
-yah
37. Would you date a guy shorter than you?
-why not? as long as he’s not a sick liar
38. Do you like to hold hands?
-always
39. What is the youngest you would date?
-equal or greater than 17
40. What is the oldest you would date?
-haha i dated a 29 year old once
41. What do you notice first when you meet a guy?
-the aura :D
42. Is it hott when guys sweat?
-depends.
43. What is the best feature in a guy?
-honest, trustworthy, reliable, comforting
44. Do you like making eye contact?
-minsan
46. Would you kill for chocolate?
-i dunno
47. Did you ever spend all day/night getting pretty for a guy?
-haha never!
48. On a scale from 1-10 how fun is shopping?
-10!
49. Do you freak out if you miss your favorite show?
-not really
50. Do you yell a lot?
-when im with my best friends
51. Do you wear sweatpants/pajamas to school/work?
-nah. but i did wear shorts. lage. haha.
52. Have you ever dressed unlike yourself to impress a guy?
-once. but what a waste of time and effort, really. no need to do that.
53. Do you write a lot of mushy love poems?
-way back in HS
54. What makeup could you not live w/ out?
-oil absorbing foudation!
55. Do you fall in love easily
-fall in infatuation. we love making a fool of ourselves until we realize what we really feel :D

Ikaw ang aking pag-ibig

April 18th, 2008 by vainvan

It is unlikely for me to like a local song, for the part that I can not stand how local singers pirate song rhythms from foreign songs and for the part that I am still a slave of Colonialism. But I will not dwell on the latter "tibak" part for I have some emotions to unleash through the power of my laptop’s keyboard.

True enough, the genre of songs that I listen to everyday directly interferes with the mental processes in my cerebral cortex. As if everything that is good has been wiped out clean or everything that is unhappy disappears as the lyrics penetrate my mental membranes.

I am going to be straightforward now.

Okay. Believe me, without any trace of doubt. This Tagalog song that I am currently hooked to brings tears to my eyes and triggers a roller coaster of twisting and turning of sensations and emotions. As though I have not noticed how many times I played it, I do not care.

What is the reason behind this liking?

The message of the song
. In one part it says that You are my dream. You are the answer to my prayer. I will offer my heart because I truly love you (HINT: English translation). And whenever I hear this, Van Denn says to his head "What the!?" and he instantly ends up with tears in his eyes.

Come to think of it, this is soooooo not me. Evidently, I truly believe that love is the most powerful emotion for the reason that it can wipe out reason in an instant and bulldoze the walls that people built for their protection and hiding. When these walls break, people come to know one’s inner identity, that which is pure and unique. That which is beauty in its raw form. That which is the supernatural matrix bathed in blood. This is exactly what happened to me. The walls that I have built around me are completely gone. Love has exposed the true me, my purest form. And what a joy (for the mean time)!

Love.Yes, what you just read is right. While tears flow from my eyes, I can not help but picture him and this brings even more tears. Lalo na tonight when we just had a fight. Sigh. The thought of your love being gone from your life is like being decapitated threefold. You become numb from pain and the head that you use for thinking thinks no more. Hay eto na naman at naiiyak na naman ako. Bakit ba kasi napakadrama mo Van Denn. Nakakainis ka. Cry baby ka pang bruha ka. Grrrr. Amputa I cant stop these tears! :’(

Favorite. Err yeah…this is an OST of my err….favorite primetime teleserye which is a pirate of Forbidden Love, my first ever favorite Koreanovela.

I think while I am pounding my keyboard and while I am crying and aching inside, this song is playing for the 14th time.

I am kinda sleepy now. I have to go to Bonifacio High Street later to lament on Chem14.1 requirements so…..this is Van and he’s heading off to slumberland!

Nightie night! :P

Mike check? Mike check?

April 17th, 2008 by vainvan

At last! After how many months (or even years) of physical stagnation I have comeDsc00285
upon the chance to flex my whole body and experience the wild ride of twisting, jumping and smashing!

I was with Merryness and Kim, my original high school best friends, right after I set my foot in the hot asphalt of Concepcion. There they were, outside that almost newly-opened (only) coffee shop in Malabon City, whose name I do not even care remembering. As I wiped the sweat off my bloody forehead, Ness saw me and I heard her comforting tonal intonation: "Awww….Vaaaan…you’re heeeeeere na!" while Kim was kidding at the "comforting" welcome of Ness for me.

I hugged the both of them and alas! Almost empty glass of cheap frappuccino! Ness gave me her glass and I instantly parted my lips and lowered my head to suck in the red straw (my expertise perhaps? lmao!) and moments after, finished the glass.

"Ah!" I said.

"Tara, Let’s go upstairs na!" Ness said.

Kim nodded and together, we went upstairs. We sat there, talking and blabbering senseless stuff (as we usually do). We had our bench facing the terrace of the once-prosperous-mall of Malabon. Until I was not able to bear it any longer, for we were facing the sun at her highest peak, blinding my eyes with its solar rays of desolate. I still have this tampo with RL, you know? Yeah I know. I woke up early this morning just to assure that we can have a little conversation before he goes to sleep and before I head off to my beloved university. But he went the other way instead! I dunno eh….He told me it was a surprise na his tito and tita were outside his office and asked him to have breakfast with them. And when I asked the landline number of their house in Novaliches (which he used to phone me last Christmas), he did not even give care to reply….as though he did not receive any. I hate being paranoid. This is the feeling that destroys everything I have built. But the question is, is this paranoia? Or is this my instincts working? Hay. Trust him moran, trust him. If he is gonna lie to you, that is his loss. He’s a good Christian and it is shit if he lies. It’s way beyond hypocracy you know? Hay Van…get rid of it! Get rid of it! *Warped back to reality, with Ness and Kim* "Van? Are you okay?" asked Ness. I simply nodded.

"Gutom na ko, kain tayo!" I told them.

We went to Mc Donald’s right beside Rosas. There we ate and continued our blabbering. I really missed Ness and Kim. This reminds me of my beloved High School safe when everything was so secured. I had no financial, academic and emotional problems. If I had, it would not even dare to give it a big deal. Everything was so safe back then. I easily controlled things back then. But things are far different now. As we age, life transcends into a higher, more complicated perspective. Sometimes, the sight of high school students give me a feeling of envy, knowing that their lives are so…simple. Things go out of hand when we age, everything that happens is like  grasping and keeping free flowing water with your bare hands - you cannot keep it for long.

Back to reality.

After several tripping of Ness’ "comfortable" tonal intonation, she told us "Guys, badminton tayo!"

Without any hesitation, Kim and I both agreed.

We got home right after having my late brunch and waited for 6:00 to come, as we have all agreed to see each other again. I remember Ness saying "Hoy Van! 6:00 ha? Hindi 7:00!"

I answered her joke with a good laugh.

It was 5:00 PM while Yuan and I were using the laptop when all of the appliances around us turned off right in a snap. Brown out. Bullcrap.

Since I only had P4.00 of load, I waited for Kim’s text. It was 6:00 and I did not receive any message from her. I got a message from love, asking what I was doing and he was preparing, around 6:30 PM. I wondered how far Novaliches is from Cubao that he woke up that late, considering the heavy traffic going in EDSA and how turtle-ish he is when he takes a bath and does his preparation and stuff.

At last! I received Kim’s text and told me that she was on her way. I sent her a text saying that we had no electricity, and the possibility that the court was closed.

I waited.

Several minutes after, she sent a message saying she was with Ness and there was electricity in the court already. I quickly changed my clothes and headed to Smash Exchange.

I was about to go down when I saw that, as usual, there IS flood. I
waited for the jeepney to go straight ahead for several feet and
finally, I got down.

After my annoying ride in the jeepney which had its driver deaf (for his Eminem songs are THUMPING like crazy!) and blind (for he was, AS A MATTER OF FACTLY, not fascinated with blinking disco lights).

Moments later, Ness, Kim and I were playing.

I was surprised, really. My right arm buddy still knows how to give a good smash. It still has some power left to force that shuttlecock towards the other end of the court.  Very well.

Dsc00290However, after half an hour of running, jumping and smashing, I got really tired. No, Im keeping my fingers crossed that my I am not physically deteriorating! Noooooo!

As I was drying my sweaty hair and sweaty shirt in front of the fan, I felt some vibration along the bench. Restless, I finally came to myself. MY CELLPHONE.

I saw love’s name calling me, I answered it instantly.

Tired, thirsty and uncomfortable, I talked to him. I really had no idea what to tell him because:

1) If I talk about what happened in UP that afternoon, he will give me, again, that annoying forced laugh. He’s not that really entertained to these kind of stories.

2) If I talk about what we were doing at the moment, he will just listen a little.

3) If I talk about home stuff, that will bring my mood down.

4) If I talk about how annoyed and slightly angered I was for what happened that morning, Duh! It will trigger him to say things and want me covering my ears and never hear them. Hehe.

Immediately, I arrived at a conclusion. Just let him talk. Im a good listener. Then after a while, he stopped and told me how boring I was and even told me "What did I do to you?" and I was like "Huh?" Did you do something? What? Again? I do not know what to say. So he was like "Okay sige ba-bye!"

Wow.

I let the morning thing passed and he was like starting this thing again. Irritated, I got up and started smashing shuttlecocks like there is no tomorrow.

After that, we got dressed up and ate, after 12 years, in Burger Machine (seriously). I last ate there when I was 6. When the itsy-bitsy burger costs around 5 bucks. Pretty cheap ey? With a little more savings in my pocket, I gave Ness and Kim a treat of…Burgers! Again, for the love of forgetting the ugly feeling, we talked and talked and talked until we got no more stories left and Ness asked Kim and I to bring her home. Granted.

Kim and I rode the jeepney home and told her the possibility of me going with her Badminton game tomorrow night. Still undecided, I believe I need to flex more and sweat more.

Bye for now, got tons of Chemistry stuff to do.

Ciao!

What I think about myself now

March 10th, 2008 by vainvan

Great huh?

The Fire of Doubt

February 3rd, 2008 by vainvan

What
happens

When the
light fades

When you
can not see

Stranded
in the darkest shades

 

What
happens

When the
rain falls

And creep
down your walls

And leave
you wet all over?

 

What
happens

When he
leaves

For
somebody else

Way
better than you?

 

What
happens

When all
the hope is gone

Forever
unseen

Forever
undone

Je suis incomplet

February 2nd, 2008 by vainvan

I find myself screaming in the silent night

My voice is fading, into the candy clouds of lullaby

My tears run down on my cheeks, oh painful might

I fear solitude, of years ahead, with silenced cry

I linger in the doorway of sorrow

As the wind whispers its pity on me

A punch of pain, of heavy blow

Oh love, oh glee, do not flee

I stare at Diana, at her mystique glow

Her lunar warmth, her wonder, her beauty

As the wind races here and fro

I cant help but think of my destiny

Unwanted, undesirable

My life is a fake fable

I stare into the night

Still, waiting for the light

Warm sunshine, where are you?

January 21st, 2008 by vainvan

I’m really getting weird these days.

I feel like I’m a volcano containing fucking hot lava, ready to explode anytime something triggers me.

I feel like I’m a ruthless brute, insensitive of what people feel, always pursuing what I think is best for me and my satisfaction only.

I feel like a hot asphalt on the road, retaining my high temperature and disregarding of how many wheels forcefully press on my ashy surface.

I feel like a Scissor sisters song being played in a cheap Filipino FM station, unappreciated by many despite of my brilliance and funk.

I feel like I do not belong to UP, for I do not bear the standard of excellence which is, of course, every UP student’s second nature.

I fee like a pig, literally.

I feel like I am not good enough for everybody else; to my beloved, to my friends, to my family, to my country and to my God.

I feel like my biorhythm is on the downtrend these days, I’m really doing terrible on relationships with people.

I feel like a moran for hurting my beloved, for causing him pain, for causing him feelings which I can not stand to see him feeling.

I feel like I haven’t done anything good these days, am I bad? Or just an asshole?

I dunno. I really dunno.

Must be on the verge of depression? Hmmm….

The 2007 Reflection

January 1st, 2008 by vainvan

It was so
cold.

We left
Manila yesterday, right before lunch. I was still tired and sluggish from the
night out with my love and my best friends. While on the road in NLEX, I fell
asleep and was surprised to see that when I woke up, it was 2 hours pass the
time since I started drifting to slumber land.

In just a
matter of hours, the memorable year of 2007 will come to an end. A new year, a
new life perhaps? Is this the start of better things for me? Or is the worse
still yet to come?

Still on
the road, I started to reflect from the year that gave me heartaches, headaches
and penny-aches. It was a year full of excitement; from the day I was baptized
as an “iskolar ng bayan” to the day I was born again, with my renewed Christian
faith. On the other hand, it was also a year full of pain; from men who tore my
heart to the difficulties of family life. Truly a son of my country, my life
was characterized by the constant pattern of Philippine history: constant
struggle. 2007 was a struggle to be good and stay good; to have a peace of mind
and retain that peace of mind; to have an ideal life and retain that ideal
life; and to be loved and give that love back.

Looking
back at 2007, I say that I am one of the luckiest persons alive. Though the
existence of luck is quite disagreeable, I believe I found luck rather than
luck found me. I had so many pitfalls and still had the opportunity to stand up
and regain myself, as though an invisible force was always at work, watching my
every move, and mobilizing my “lucky” support system.

 Like the saviour born on a manger, I received
three gifts in 2007. Though they do not exist as mere objects for consumption,
these gifts had significantly molded my life into what it is now. These gifts
had shown me the path to the fulfilment of my dreams and of my happiness. These
gifts had acted as mediator to the ideal life I was looking for.

The first
gift was my admission to UP.

The second
gift was my reunion with God, after a long time of spiritual stagnation.

The last
gift was RL, my love (Yeah right, it is cheesy. So?).

No matter
how cold the air conditioner in front of me is, the thought of these gifts
bring me warmth, not only to my body but also to my heart.

2007 has
been a remarkable year, no doubt.

Life is not
independent from us; life is how we perceive things and how we react on such
things. After all, life is how we view it. The more we hate, the more life
miserable is. The more we love, the more we appreciate living.

RL brought
not only God back to me, but he also brought back the light I have lost in my
life. He rekindled my flame inside, snuffed by the evils of my life. For the
first time in my life, I can picture my life with someone ten years from now
(plus the rest of my life). He gave hope back to me and gave my life a new
colour.

The long stretch
of road we were travelling seemed to come to an end as more houses line the
road straight ahead. Dead leaves were falling dramatically; slowly spinning
into a cyclone-like motion and falling to the ground. The enormous trees of
different kinds seemed to sway slowly as they danced in unison with the falling
leaves. Perplexed with the solemnity of such beauty, I realized how life is
like this. Life becomes beautiful only when you fail and learn how to stand up,
stronger than before.

We were
getting closer to Subic. I miss RL. I miss UP.

Out of
nowhere, I got sleepy and fell asleep again.

Ah, life.
Naturally cold, and cruel. But it is always up to us how we create the warmth,
and retain that warmth. As of now, I’m really successful on retaining the
warmth. Thanks to my beloved. Good thing.

Happy new
year everyone!

UP fever

November 22nd, 2007 by vainvan

It’s been months since I entered the hallways of Rizal Hall, the first building of UP built by the Americans as part of their after-war "aid" to the Filipino people. What good has happened to me? What intellectual changes took place? What have I become?848

I can still recall the summer that I was cross-fingered for the chance of being accepted in UP. And now I am cross-fingered for the chance of having singko or tres.

I love the street of Padre Faura than Pedro Gil, I love DSS (Department of Social Sciences) than DPSM (Department of Physical Sciences and Mathematics) - but of course! - and I love learning than loving (err, connection?)

Over these past few months of riding the LRT back and forth, I have learned a multitude of life lessons. From the simple practical "diskartes" of student financial management to the depths of the stinky bowels of outright graft and corruption of the Macapagal Administration. My thinking has changed - from the selfish intellectual to the selfless patriot. I learned that happiness is not fully dependent on the pleasure of a materialistic life, but on the pleasure of service.

UP has changed me, indeed. And I am expecting to evolve further - to a better child of my mother country.